CalTrack

Support / 技术支持

Contact us / 联系我们

For help with CalTrack, purchase restoration, account backup, or feedback, email us. Please include your device model and a short description of the issue. Do not send passwords or purchase credentials.

如需 CalTrack 使用帮助、恢复购买、账号备份支持或提交反馈，请发送邮件，并附上设备型号和问题说明。请勿发送密码或购买凭证。

Common help / 常见帮助

  1. Add a meal / 添加食物：Open Home, tap Add Food, choose a food and serving amount, then save. / 在首页点击“添加食物”，选择食物和份量后保存。
  2. Restore Premium / 恢复 Premium：Open Settings, open the Premium page, and tap Restore Purchase. Use the same App Store or Google Play account that made the purchase. / 打开“设置”中的 Premium 页面，点击“恢复购买”，并使用原购买商店账号。
  3. Cloud backup / 云备份：Premium users can sign in from Settings. Changes to meals, weight, profile, and settings are backed up automatically while signed in. / Premium 用户可在“设置”登录；登录后，饮食、体重、资料和设置变更会自动备份。
  4. Sync again / 重新同步：In Settings, tap the refresh button beside the signed-in account. / 在“设置”中点击已登录账号右侧的刷新按钮。

Privacy and data / 隐私与数据

CalTrack stores the diary on the device by default. Signed-in Premium users can keep a separate CalTrack backup on our server.

CalTrack 默认把日记保存在设备本地；已登录的 Premium 用户可在我们的服务器保留独立备份。